Terms and Conditions

Welcome to Blooming Hearts Wellness. By using this website or engaging in counselling services, you agree to the following terms.

1. Purpose of Website

This site is intended to share information about services, resources, and offerings at Blooming Hearts Wellness. The information provided is not a substitute for medical, psychiatric, or emergency care.

2. Counselling Services & Intake

Before beginning services, all clients are required to complete intake and consent forms. These forms explain the counselling process, confidentiality, fees, cancellation policies, and your rights as a client. Counselling services are collaborative and do not guarantee specific outcomes.

3. Confidentiality

Counselling sessions are confidential, with the following legal and ethical limits:

• Risk of serious harm to yourself or others
• Suspected abuse or neglect of a child or vulnerable person
• Legal requirements such as a court subpoena
• These limits will be reviewed with you in detail during the intake process.

4. Appointments, Payments & Cancellations

• Sessions are scheduled in advance.
• Payment is due before the session begins.
• Cancellations require at least 24 hours’ notice. Missed or late-cancelled sessions may be charged at the full rate.

5. Emergency Services

Blooming Hearts Wellness does not provide emergency services.
If you are in immediate danger or need urgent support, please call 911, go to your nearest emergency department, or contact your local crisis line. Suicide Crisis Help Line 988.

6. Technology & Online Sessions

For online or phone sessions, secure platforms are used. However, no electronic communication can be guaranteed 100% secure, and occasional technical interruptions may occur.

7. Updates

These Terms may be updated from time to time. The most current version will always be posted on this page.

Acknowledgment:

By accessing this website or booking services, you understand that counselling begins only after completing intake forms and reviewing confidentiality and informed consent with your counsellor.